Job description

Run meetings and workshops with clients to gather, analyse and confirm business and system requirements.
Analyse current (as-is) and target (to-be) business processes and propose practical system solutions.
Write clear specifications: BRD/SRS, user stories, use cases, business rules, process flows, data mapping and API/interface specifications.
Design screen flows, wireframes and prototypes to confirm with clients before development.
Explain requirements to developers, answer questions during development, and manage requirement changes and their impact.
Work with QA to prepare test scenarios and test cases, and lead UAT with clients.
Prepare user manuals, training materials and presentations, and support go-live and handover.
Coordinate tasks, track progress and raise issues and risks to the Project/Product Manager.

Qualifications

Bachelor’s degree in Computer Science, IT, Computer Engineering, Business Information Systems or a related field.
3+ years of experience as a System Analyst or Business Analyst on software development projects, with at least one project delivered from requirements to go-live.
Strong skills in requirement gathering, process analysis and writing specifications.
Experience with diagrams and modelling (UML, BPMN, flowcharts, ER diagrams) and with wireframing tools (e.g. Figma, Balsamiq, Draw.io).
Good knowledge of relational databases and SQL (SQL Server, MySQL, PostgreSQL or Oracle) to analyse data and write queries.
Understanding of the software development lifecycle, APIs and system integration concepts.
Excellent communication skills — able to explain clearly and concisely to both users and programmers — in Thai and English.
Strong logical thinking and problem-solving skills.

Send us your details and resume (PDF) through the application form.