Job description

Define product vision, strategy and roadmaps for our own products (e.g. SaaS and AI/chatbot solutions) and for client solutions, based on business goals and user needs.
Work with clients and internal stakeholders to gather business needs, turn them into clear requirements, user stories and acceptance criteria, and prioritise the backlog.
Plan and run delivery: scope, timeline, milestones, resourcing, budget and risks; keep projects on track using Agile/Scrum or a hybrid approach.
Be the main point of contact for clients: run kick-offs, status meetings, demos and UAT, and manage change requests and expectations.
Work closely with SA/BA, UX/UI, developers and QA so the team understands what to build and why.
Track product and project health (delivery progress, quality, client satisfaction, usage metrics) and report to management.
Support pre-sales with scoping, effort estimates and proposals for new work.

Qualifications

Bachelor’s degree in Computer Science, IT, Engineering, Business or a related field.
5+ years of experience in software or IT services, with at least 2 years as a Product Manager, Product Owner or IT Project Manager.
Track record of delivering software projects (web, mobile or enterprise systems) from requirements to go-live.
Solid understanding of the software development lifecycle and Agile/Scrum practices.
Able to write clear requirements, user stories and roadmaps, and to make trade-offs between scope, time and cost.
Strong communication and stakeholder management skills in Thai and English.
Experience with tools such as Jira, Confluence, Azure DevOps or similar.

Send us your details and resume (PDF) through the application form.